Privacy Policy

1.Information we collect

We collect the following types of information:

• Account information — your name, email, phone number, business name and login credentials when you register.
• Business & transaction data — the records you enter into the Service, such as invoices, parties, items, payments, GST details and reports. This data belongs to you.
• Enquiry information — details you submit through our contact form (name, email, phone, message).
• Technical & usage data — IP address, device/browser type and basic usage logs, used to keep the Service secure and reliable.

2.How we use your information

• To provide, operate and maintain the Service.
• To create and secure your account and authenticate your access.
• To generate the invoices, reports and GST documents you request.
• To respond to your enquiries and provide customer support.
• To send important service-related communications (e.g. account, security or billing notices).
• To improve features, fix issues and keep the Service safe from misuse.

3.Your business data

The business and accounting data you enter remains yours. We access it only to operate the Service, provide support at your request, create backups, and comply with the law. We do not sell your business data, and we do not use it for advertising.

4.Data storage & security

• Each business’s data is logically isolated so one customer cannot access another’s records.
• Data is transmitted over encrypted (HTTPS) connections.
• We take regular backups so your records can be restored if needed.
• We apply reasonable technical and organisational safeguards; however, no system can be guaranteed 100% secure.

5.Sharing your information

We do not sell your personal information. We may share it only:

• With trusted service providers who help us run the Service (e.g. hosting, email/SMS delivery), under confidentiality obligations.
• When required by law, regulation, or valid legal process.
• To protect the rights, safety and security of our users and the Service.

6.Data retention

We retain your data for as long as your account is active or as needed to provide the Service. After account closure, we may retain certain records for a limited period to meet legal, tax and accounting obligations, after which they are deleted or anonymised.

7.Your rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Export your business data.
• Delete your account and associated personal data.

To exercise these rights, contact us using the details below.

8.Cookies

We use essential cookies and similar technologies to keep you signed in and to keep the Service working properly. We do not use them for third-party advertising.

9.Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above, and where appropriate we will notify you within the Service.

10.Contact us

See also our Terms of Service.